Call center

Inbound/Outbound

Customer Service.
Tech Support (T1 & T2).
Lead Generation.
Debt Collection.

Digital marketing

SEO/SEM

Community Manager.
SEO/SEM.
Email Marketing.

Back Office

Data Entry/Capture

Digitization of documents.
Validation of service quality.
Data Base record maintenance and cleaning.

Build A Reputation For Phenomenal Customer Experiences

Outsourcing customer service and technical support helps you focus on what you do best: growing your company.

Our services are culturally aligned to North American markets. Short distance from San Diego to our facilities, all of our professionals are 100% accent neutral.

WE HAVE BRIGHT SOLUTIONS

CONNECT, GROW AND SUCCEED WITH US

Allow us to expand your business with our BPO solutions, without you absorbing the cost. Leaving you in complete control to focus on the growth of your business. Allowing you to have our top rated agents and secured infrastructure at your disposal with minimal capital investment

Our facilities enhance your business with a state of the art IT Infrastructure. Work with an American company and a highly qualified bilingual workforce.

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A New Kind Of BPO

SAINT BPO provides unparalleled levels of actionable insights with tailored processes to suit your needs.

Saves Time & Resources

Give your team the bandwidth to focus on growth by delegating routine support processes to our Experts.

Seamless Integration

Competent in 100+ support systems, we’ll build your team around the technology you already use.

Designed for You

We assemble a team of dedicated professionals that fit your company culture and are uniquely equipped to meet your needs.

WE ARE OUR PEOPLE

Our people make the difference…

With more than 20 years of experience, SAINT BPO has built a reputation of having the knowledge and experience to identify and deliver the strategic value our clients need.

By leveraging innovation, technology evolution and alignment with our clients business objectives, we have defined a clear mission as a leading international BPO service providers.

Our highly trained support professionals are the core of our company’s success

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Turn Frustration Into Positive Customer Interactions

We recruit experienced professionals and train them to understand your products, services, and company policies.

See how it works

One Team, A Million Use Cases

Focus on your core business while SAINT assembles your dream team.

Turn potential problems into outstanding customer experiences.

Feel the impact of a self-sufficient support team. Our teams are specially trained to delight customers, even as you evolve and scale.

We turn our team into Technical experts in your software.

Your customers deserve 24/7 technical support from agents who know your technology inside and out. SAINT makes this a reality, and can scale with your business.

You build the platform, we’ll keep it running.

Let SAINT handle the minute back-office details with diligence and care. Give time back to your team by outsourcing to skilled data entry personnel.

Key Features

Training & Operations

We track KPI's for agent performance early on in trainng and all throught the agents career to better imporve performance.

Redundant Connectivity

We have multiple dedicated FIBER links with symetrical bandwidth and dedicated IP blocks to mitigate outages.

Productive Office Space

Fully air-conditioned office furnished with ergonomic chairs, dedicated headset & PC workstations.

Crystal Clear VoIP Systems

Our network is comprised of premier providers of VoIP services in South and North America.

Disaster Redundant

Hybrid datacenter with on premise and cloud infrastructure.

Live QA & Call Recordings

100% recording and you can access them directly at any timm as well as live calls in real-time.

WELCOME TO SAINT BPO

your nearshore partner to SUCCESS!

Overcome bottlenecks and discover the good feeling of having a reliable outsourcing partner at your side. As precise and reliable as if doing it yourself.

GO TO THE MAX WITH US

WE SPEAK YOUR LANGUAGE

Our project management teams take care of your projects precisely and effectively.